Privacy Policy - Captio AI Pro

Privacy Policy - Captio AI Pro

Privacy Policy

Last Updated: January 12, 2026

Welcome to Captio AI Pro (the "App"). We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and your choices regarding that information.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

1. Information We Collect

Information You Provide Directly

  • Account information (if you create an account): email address, name (optional)
  • Payment-related information is processed and stored exclusively by Apple App Store, Google Play and RevenueCat — we do not collect or store your credit card details
  • Content you input into the App (prompts, text, keywords, etc.) for the purpose of generating hashtags, captions, and other content
  • Customer support communications (emails, in-app messages)

Information Collected Automatically

  • Device information: device type, operating system, device identifiers, app version
  • Usage data: which features you use, frequency of use, session duration, generated content count
  • App performance & crash logs (to improve stability)
  • Analytics information (anonymous or aggregated usage statistics)

Information We Do NOT Collect

  • Your full social media account credentials
  • Your location data (unless explicitly required for a feature and with your consent)
  • Payment card details (handled solely by app stores & RevenueCat)
  • Photos, videos or media files from your device (except when you explicitly choose to upload them for processing — if such feature exists)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve the App and its AI features
  • To process subscriptions and manage access rights (via RevenueCat)
  • To generate the content you request (hashtags, captions, etc.)
  • To communicate with you about your account, updates, support requests
  • To detect, prevent and address technical issues or abuse
  • For internal analytics, research, and product development (usually in aggregated/de-identified form)

3. AI & Data Usage for Model Improvement

Important:

  • We do NOT use your personal prompts or generated content to train or improve third-party AI models (e.g. OpenAI, Anthropic, etc.) unless explicitly stated otherwise in future updates with your consent.
  • We may use aggregated, anonymized usage patterns and statistics to improve our own application logic and user experience.
  • Your inputs/outputs may be temporarily processed/stored on our servers or third-party AI providers to deliver the service.

4. Sharing of Information

We do not sell your personal information.

We may share information only in these limited cases:

  • With service providers (RevenueCat, cloud hosting, analytics providers, crash reporting tools) under strict confidentiality
  • With AI inference providers (if used) only for the purpose of generating your requested content
  • If required by law, court order, or government request
  • In connection with a merger, acquisition, or sale of assets (with notification where feasible)

5. Data Storage & Security

Your data is stored on secure servers located in [region — e.g. EU/US/Asia — specify when you decide].

We implement reasonable technical and organizational security measures. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

  • Account & subscription data — retained as long as your account is active + a reasonable period after termination
  • Input/output content — usually retained temporarily for service delivery and support; most content is deleted within 30 days unless needed for legal/compliance reasons
  • Analytics data — retained in aggregated form for up to 24 months

7. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Request restriction of processing
  • Object to processing
  • Data portability (where applicable)

To exercise these rights, contact us at: alishahzaib02@gmail.com

You can also:

  • Manage subscription settings through Apple App Store / Google Play
  • Delete your account from within the App (if such feature is implemented)

8. Children's Privacy

The App is not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal information from children under this age. If we become aware we have collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or other reasonable means. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: alishahzaib02@gmail.com

Thank you for trusting Captio AI Pro with your data.

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